Driving Organizational Strategy:
A Practical
Balanced
Scorecard
Workshop
Empower Your Team to Achieve Strategic Success
What is a
Balanced
Scorecard
The Balanced Scorecard is a strategic planning and performance management tool that helps organizations translate their vision and strategy into actionable objectives. It provides a comprehensive framework that goes beyond traditional financial metrics by incorporating four key perspectives:
Financial
Measures financial performance and the value delivered to shareholders.
customer
Assesses customer satisfaction and the organization’s ability to meet customer needs.
Internal Processes
Evaluates the efficiency and quality of internal processes that drive performance.
Learning
& Growth
Focuses on the organization’s ability to innovate, improve, and learn, ensuring long-term success.
By using the Balanced Scorecard, organizations can align their goals, monitor performance, and improve strategic decision-making,
ultimately driving better results and achieving their objectives.
This workshop was a game-changer for our team. We now have a clear strategy and the tools to measure our success!
Khairudin Omar
CEO
Participating in this workshop helped us clarify our strategic objectives and align our team effectively. Highly recommended for anyone looking to enhance their organizational performance!
Rachel Tan
HR Manager
This workshop provided us with practical tools and insights that we could immediately apply to our organization. It truly transformed our approach to performance management!
Siow Chin
Manager
Testimonials
Who Should Join?
Managers
and Supervisors
Department
Heads
HR
Professionals
What You Will Learn?
Balanced Scorecard Basics
Discover how the BSC can help you focus on what really matters in four key areas; Financial, Customer, Internal Business Processes, and Learning & Growth.
Developing
KPIs
Design Key Performance Indicators that align directly with your strategic objectives.
Creating Strategy Maps
Learn to visualize your strategy and set goals that truly drive results.
Practical Experience
Dive into hands-on exercises and group activities that make the Balanced Scorecard come alive for your team.
What’s in It for You?
Interactive
Learning
Participate in discussions and explore real-world case studies that bring the theory to life.
Collaborative
Environment
Work alongside peers to tackle challenges and create effective strategy maps.
Ready-to-Use
Tools
Walk away with actionable insights and a Balanced Scorecard tailored to your department’s needs.
The Expert:
Grace Chan
Grace Chan Hwee is a seasoned expert in talent acquisition, performance management, and learning and development. She’s known for her dynamic workshops that leave participants with practical skills they can use immediately. Grace will guide you through the Balanced Scorecard process, helping you apply it to your specific situation.
